How does Quality Add Value?
This is one of the most fundamental questions for our business.
If we do not know the answer, we are either spending money unnecessarily or losing logistics sales by failing to satisfy the desires of our customers. At the heart of the question is the intimate understanding of our customers and how they evaluate their logistic needs.
Reliability in our services is based on the fulfillment of our customers expectations. Quality first without compromise is the most important asset. Anything else means risks, additional costs and time loss. Therefore our level of quality backs-up the expectation and satisfaction of our customers and returns valuable service.
“ There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey. It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.” John Ruskin